Manual processes are holding you back. We automate them entirely.

No Limits· Custom-Built· Managed Continuously· Fully Integrated·
No Limits· Custom-Built· Managed Continuously· Fully Integrated·

Sound familiar?

Our service

Business Automation, Built Around You and Managed Continuously.

From individual tasks to entire workflows, we automate repetitive work across your business, from finance and HR to front office operations, enquiry handling, follow-ups, staff support, reporting and more.

You tell us what you want automated, and we custom-build the solution around your business. Nothing is off-limits.

Our automations work with the systems you already use, so nothing needs replacing and no new tools need to be learned.

Ideas

What could you automate?

58%

of work hours in Europe could be automated.

McKinsey Global Institute, Agents Robots and Us, 2026

A few of the places businesses usually start. This is a sample, not a menu.

Automate your entire accounts payable workflow, from the moment an invoice lands in your inbox to a draft bill waiting in your accounting system. Every invoice is read, checked and coded the same way, every time, and anything unusual is held for a person rather than guessed at. Nothing is posted or paid without someone on your team approving it.

  • Invoice capture, Picks up invoices from your finance mailbox, including PDFs, scans and attachments carrying several invoices at once.
  • Data extraction, Reads the supplier, invoice number, dates, line items, VAT and totals, and checks that the figures add up.
  • Coding, Applies your nominal codes and tax rates using your own rules and each supplier's history.
  • Duplicate and VAT checks, Flags invoices already received or posted, and VAT details that are missing or do not add up.
  • Approvals, Sends each invoice to the right approver by supplier, value or department, and reminds them when it waits.
  • Posting, Creates the draft bill in your accounting system with the invoice attached, ready for your team to pay.
  • Filing and supplier queries, Files every invoice where your team can find it, and drafts replies to routine supplier questions.

Take receivables off your team's hands, from raising the invoice to matching the payment when it arrives. Customers get timely, polite reminders in your tone, your team can see exactly who owes what, and getting paid no longer depends on someone remembering to chase.

  • Invoicing, Raises and sends invoices from your jobs, orders or contracts, on time and in your own format.
  • Payment reminders, Sends scheduled reminders that escalate politely as an invoice ages.
  • Customer communication, Answers routine questions about balances, invoice copies and how to pay.
  • Payment matching, Matches incoming payments to the right invoices and flags anything that does not match.
  • Who owes what, Shows every outstanding balance, how overdue it is and what has been done to chase it.
  • Escalation, Passes disputes and long-overdue accounts to the right person, with the full history attached.

Close your books with confidence. The repetitive month-end work is prepared for you, from reconciliations and journals to the reports your management team relies on, so the close is faster and more consistent and your team spends its time reviewing rather than assembling.

  • Bank reconciliations, Matches transactions to your ledger and lists only what needs a person to look at.
  • Accruals and prepayments, Prepares recurring journals for review, ready to post once approved.
  • Statement reconciliations, Checks supplier and customer statements against your ledger and highlights the differences.
  • Close checklist, Tracks every month-end task, who owns it and what is still outstanding.
  • Management reporting, Produces your monthly reports and packs in the same format every month.
  • Variance highlights, Points out the movements worth explaining, so the review starts with the right questions.

Automate the repetitive, time-consuming HR workflows that slow your team down, from onboarding and offboarding to absence management, document handling and routine approvals. Every solution is configured to your HR processes and policies, so people get quick, consistent answers and nothing waits on someone's inbox.

  • Onboarding, Sends contracts and welcome packs, collects documents, and raises account and equipment requests before day one.
  • Offboarding, Runs the leaver checklist, requests access removal and prepares the final paperwork.
  • Absence and holiday, Handles requests, approvals and balances, and keeps managers informed.
  • Documents, Collects, checks and files right-to-work documents, certificates and signed policies.
  • Routine approvals, Routes expenses, overtime and changes to the right person for sign-off.
  • Reminders, Chases reviews, training renewals and expiring documents before they lapse.
  • Staff questions, Answers common policy questions from your own handbook, straight away.

An intelligent, always-on receptionist that handles incoming calls, direct messages and enquiries across your communication channels, responding promptly, routing queries to the right people and ensuring nothing falls through the cracks. Built around your brand voice and business processes.

  • Calls, Answer, triage and route inbound calls intelligently.
  • Direct messages, Handle DMs across platforms with consistent, on-brand responses.
  • Messages & enquiries, Respond to emails and contact form submissions automatically.
  • Bookings, Handle bookings, rescheduling and cancellations directly, without any back-and-forth.
  • Chatbot, Engage website visitors instantly, answer questions and generate quotes on the spot.

Give your team an assistant they can actually rely on. Any company-related question gets an instant answer, drawn from your own documents and systems, so nobody is stuck waiting on someone else's time. Built to handle the small, constant requests that quietly eat up your team's day.

  • Instant answers, Policies, procedures and how-tos, answered from your own documents.
  • Finding documents, Locates the right file, template or record across your shared drives.
  • Drafting, Prepares routine emails, replies and documents for your team to check and send.
  • Internal requests, Logs IT and admin requests, routes them to the right person and keeps the requester updated.
  • Meeting follow-ups, Turns meeting notes into actions, owners and reminders.
  • Knowledge that stays, What your experienced people know is written down and searchable, so it does not leave when they do.

Every inbound enquiry read, qualified and routed to the right person automatically, with follow-ups handled so a quote does not go cold in someone's inbox. Built to make sure no opportunity slips through the cracks.

  • One place for every enquiry, Picks up enquiries from your website, email, phone messages and social channels together.
  • Qualification, Asks the right questions and separates genuine leads from the rest.
  • Routing, Sends each enquiry to the right person or team, with everything they need to respond.
  • Quotes, Prepares quotes from your own pricing for your team to check and send.
  • Follow-ups, Chases unanswered quotes on a schedule you set.
  • Pipeline view, Shows every enquiry, where it stands and what happens next.
✦

And much more. If it's eating your team's time, we can explore automating it.

✦
Book a Discovery Call

The cost of admin work

What is repetitive work costing you?

Pick a repetitive task or workflow. Tell us how many people do it, how long it takes, and what they're paid. You will see what it costs your business each year, as it is done today.

Tell us about the work
hrs
a year

Total annual cost, including salary, National Insurance and pension. An average across everyone involved is fine.

Each year, this takes your team

552 hours

costing about £11,040 a year

Per month
£920
Equivalent to
about a third of a full-time employee
Talk this through with us

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Why ArcStone

A long-term technology partner, not just a software provider.

We stay after deployment. Most agencies build and disappear.

ArcStone delivers more than automation. We deliver measurable efficiency improvements, operational excellence and sustainable business growth, as a partner committed to your success over the long term.

  • Complete workflow automation: the whole process automated, start to finish
  • Fully managed service with dedicated ongoing support
  • Continuous optimisation driven by the latest AI advancements
  • Human oversight and approval controls where required
  • Fully tailored solutions, no off-the-shelf compromises
  • End-to-end implementation from design to deployment
  • Seamless integration with your existing systems
  • Careful security and data handling, with access you control and can revoke
  • Detailed reporting and full audit trails
  • Scalable solutions that grow with your business

Integrations

No disruption. No migration. No starting from scratch.

We work around the tools and systems you already use, connecting them rather than replacing them. Below are examples of systems we can connect to. We confirm exactly how we will connect to yours during discovery, before anything is promised.

Microsoft 365✦ Xero✦ Revolut Business✦ Sage✦ QuickBooks✦ Salesforce✦ HubSpot✦ Google Workspace✦ Slack✦ Zapier✦ Make✦ Notion✦ Pipedrive✦ Stripe✦
Microsoft 365✦ Xero✦ Revolut Business✦ Sage✦ QuickBooks✦ Salesforce✦ HubSpot✦ Google Workspace✦ Slack✦ Zapier✦ Make✦ Notion✦ Pipedrive✦ Stripe✦

Book a discovery call

Choose a time that works for you.

Select an available slot and book directly. We'll discuss your objectives, identify the right approach and outline what an automation system could look like for your business.

What changes

The measurable difference automation makes.

When your processes are automated and managed by ArcStone, the impact is immediate and compounding across your entire operation.

Our approach

A structured process from first conversation to continuous improvement.

01 Discovery

Understand your business

We take time to understand your organisation's processes, challenges, existing tools and strategic objectives, so the solution we design is built around your reality from the start.

02 Analysis

Identify automation opportunities

We analyse your workflows to identify where automation will deliver the greatest impact, reducing manual effort, eliminating bottlenecks and improving accuracy.

03 Solution design

Design the optimal solution

We design a solution around your specific requirements, defining the automation logic, AI workflows, system integrations and human oversight controls before a single line is written.

04 Development

Build and thoroughly test

We build the system and test it rigorously against real-world scenarios, covering edge cases, exceptions and integration behaviour before deployment begins.

05 Deployment

Deploy into your operations

We deploy the system into your existing environment, running it alongside current methods where appropriate and onboarding your team so adoption is smooth and confident.

06 This is where we're different

Monitor and evolve, permanently

Most providers stop here. We don't. We take permanent responsibility for every system we build, monitoring performance, resolving issues, incorporating the latest AI advancements and continuously improving the solution as your business grows and changes. You stop thinking about it. We never do.

This is what makes ArcStone a long-term partner, not just another vendor who builds and disappears.

Book a Discovery Call

Get in touch

Prefer to reach out directly? We're happy to hear from you.

info@arcstonesystems.com +44 7547 156 783 +44 20 8064 2612